Frequently Asked Questions
Does our furniture come with a warranty?
Yes, a 10-year frame warranty and a 1-year defect warranty.
When will you receive your furniture?
As we make every item of furniture to order, lead times can vary from between 2 and 10 weeks. This is dependent on how busy our workshop is. Please consult a member of our team to discuss lead times prior to placing your order.
Do we have a showroom?
Yes, our showroom is open on weekdays from 9am until 5pm. Weekend appointments are by prior arrangement.
Do we have items in stock?
Everything is made to order. However, we do sometimes have showroom items for sale. We have a small showroom to demonstrate the quality of our workmanship.
Is everything made in the UK?
Yes, everything is made in our workshop, which is based in Lancashire, United Kingdom.
Do we deliver worldwide?
Yes, we can deliver to virtually any address on the planet.
Can you make different sizes than what is advertised on your website?
Yes, we offer a bespoke service where we can make to your requirements.
Do you use full hides of leather?
Yes, we do not use scrap leather for any of our sofas.
Do you make fabric sofas?
Yes, we have a number of fabric suppliers, alternatively, you can provide your own fabric.
How do I order?
You can order through our website, over the phone or in our showroom.